Commercial Terms for One Day Treks

Cancellation policy for one day treks/trips.

If the cancellation is done from our side due to some any emergencies like disasters / incidents that are not within our control or not meeting minimum number of participants for economic scales. In such cases 100% whatever payment made by participants will be refunded within 15 days via Internet Banking or Cheque payments.

Cancellation done Over 30 days before the trip/trek date:
No cancellation fee shall be deducted. 

Cancellation done 29 to 21 days before trip/trek date.
25% deduction of total camp fee amount.

Cancellation done 20 to 5 days before trip/trek date.
40% deduction of total camp fee amount.

Cancellation done 4 to 2 days before trip/trek date.
60% deduction of total camp fee  amount.

cancellation done in last 24 hours before trek/trip pick-up/meeting time will be considered as no-show.
100% of total camp fee amount will be deducted towards cancellation charges for 

Process for cancellation:

kindly send us an email at (offbeatmandala@gmail.com  with CC to asif@natureknights.net) in following format:

===========================
Subject: Event Name and Date

Body text

Total Camp fee: Rs.
Advance Paid: Rs.
Balance : Rs.

Details of balance payment in case the amount is falling short of cancellation amount as per cancellation terms.

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Note: Date of Cancellation request: (Note: Nature Knights will factor the date we receive email in our mail box as the date of cancellation). 

If you do not get any reply from us for your cancellation request within one hour. kindly reach us on our cell phones / sms etc.
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Extra Cost for Alternate Arrangements during emergencies. 

Most of our events are organised in remote and difficult geographical regions; and sometimes unplanned alternate arrangements for accommodation/food/transport have to be made. Cost of these alternate arrangements would be borne by the participants as extra over and above actual cost of the event as we are not covered under any kindly of travel/accident policy. Unless specifically clarified.

Some of the reasons because of which sometimes we may have to make alternate arrangements:

1) "Act of God" (Floods; Landslides; Storm; Heavy Rains)
AND/OR
2) Man made road Blocks due to Strikes; Curfews etc.
AND/OR
3) Missed flights/train/bus etc
AND/OR
4) Vehicle Breakdown.

5) Emergency evacuation.
6) Participants wanting to return during the trip period due to medical reasons or any other personal reasons.

Note: There will be no refund for resources that were not utilized by the customer.


Above terms apply to over and above the event terms mentioned in the event. 

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